This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Job Roles
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

• Administrator
• Project Officer.

Qualification Pathways
Prerequisite requirements
There are no prerequisite requirements for individual units of competency.
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:

• after achieving the BSB30107 Certificate III in Business or other relevant qualification/s

OR

• providing evidence of competency in the majority of units required for the BSB30107 Certificate III in Business or other relevant qualification/s

OR

• with some vocational experience assisting in a range of environments providing administrative or operational support to individuals and/or teams but without a formal business qualification.

Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

• Accounts Clerk
• Customer Service Advisor
• Clerk
• E-business Practitioner
• Legal Receptionist
• Medical Receptionist
• Office Administration Assistant
• Student Services Officer
• Word Processing Operator.

This breadth of expertise would equate to the competencies required to undertake this qualification.
Pathways from the qualification
After achieving the BSB40207 Certificate IV in Business, candidates may undertake a range of Diploma level qualifications within the BSB07 Business Services Training Package, or other Training Packages.